Shipping policy

Shipping policies all vary for different products and carriers here at Therapy chambers. Make sure to find the carriers shipping policy here and if more questions need answering, feel free to email us at 'Therapychambers@yahoo.com"

For MedEq Fitness,

The countries they ship to are as follows

The United States, excluding Alaska, Hawaii, Puerto Rico, and other US territories.

. Shipping Costs

• Domestic Shipping United States:

• Standard Shipping:  Free shipping on all orders over $50.

• Flat Rate Shipping: $5 flat rate for orders under $50.

• International Shipping:

  • International orders may be subject to customs fees, import duties, taxes, or other charges imposed by your local government. These charges are the customer's responsibility.

• Standard International Shipping:N/A

• Customs and Duties: N/A

• No Hidden Fees:

• All shipping costs are calculated and displayed at checkout. There are no hidden fees.

 Order Processing Time

• Processing Time:

• Orders are processed within 1-2 buisness daysMonday to Friday, excluding holidays.

• Order Cut-Off Time:

• Orders placed before  12:00pm CDT will begin processing the same day.

• Weekend and Holiday Orders:

• Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

• Domestic Shipping:

  • Standard Shipping:3-5 business days

  • Expedited Shipping:1-2 business days

• Notes:

  • Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier issues.

Shipping Methods and Carriers

• Reliable Carriers:

  • Domestic Carriers:USPS, UPS, FedEx

• We partner with reputable carriers to ensure your package arrives safely.

• Shipment Tracking:

• All orders include tracking information, which will be provided via email once your order has shipped.

• Insurance:

• Shipments are insured against loss or damage. If you encounter any issues, please contact us promptly.

 

Return and Refund Policy

• Returns:

• Returns are accepted within 30 days of receiving your order.

• Conditions for Returns:

• Items must be unused, undamaged, and in their original packaging.

• Certain items (e.g., personalized or perishable goods) may not be eligible for return.

• Return Shipping Costs:

• Customer Responsibility:Return shipping costs are the customer's responsibility unless the item is defective or not as described.

• Company Responsibility:If the return is due to our error, we will cover the return shipping costs.

• Refunds:

• Refunds are processed within 14 days after receiving the returned item.

• Refunds will be issued to the original payment method.

• For More Information:

• Please refer to our Return and Refund Policy for detailed information.