Shipping policy

Shipping details vary by product line at TherapyChambers. Tracking numbers also will be provided when your desired recovery item is purchased. If your item hasn't arrived within the expected time frame, please contact us and we'll look into it.

Shipping times, carriers, and delivery methods vary by product and manufacturer. Larger or freight-shipped items (such as hyperbaric chambers, saunas, and cold plunges) may follow different timelines and delivery processes than smaller parcel-shipped items.

Please continue to scroll to see your desired item(s) shipping policy. Have any questions? Please contact us via:

Phone Number: +1(509)-709-9798

Email: contact@therapychambers.com

Modern Reform

How long does shipping take?

Delivery times vary by product. Some items are made to order and require up to 2 weeks of production time before they ship. Once shipped, standard delivery typically takes 10–20 business days. Items that are on backorder may take 4–5 weeks or longer — if this applies to your order, we'll email you to confirm you're okay with the extended timeline. For delivery estimates on a specific product, reach out to our customer support team.

Once your order ships, you'll receive a confirmation email with tracking details. If you haven't received that email yet, your item is still in production or awaiting stock.

How does the delivery process work?

Orders are processed within 1–2 business days of purchase. You'll get a tracking number by email as soon as your order leaves our warehouse.

Please plan to be home when your package arrives — delivery requires someone present to receive it. If you're unavailable, you'll need to reschedule the delivery.

When your package arrives, inspect it carefully before signing off. If you notice any damage, contact us right away by email so we can arrange a return to the manufacturer.

What is curbside delivery, and what should I expect?

With curbside delivery, your package is left at the curb rather than brought inside. You'll likely need extra hands to move it into your home, so it's a good idea to line up help from a neighbor or friend ahead of time. Assembly is usually straightforward once the item is in place, and you'll be responsible for clearing away the packaging materials afterward.

MedEQ Fitness

1. Shipping Destinations

We currently ship within the United States only. This excludes Alaska, Hawaii, Puerto Rico, and other U.S. territories.

2. Shipping Costs

Domestic (U.S.)

Free standard shipping on orders over $50
Flat rate of $5 for orders under $50

International

We do not currently offer international shipping.
(If this changes: customers would be responsible for any customs fees, import duties, or taxes imposed by their local government.)

No hidden fees — all shipping costs are calculated and shown at checkout.

3. Order Processing Time

Orders are processed Monday–Friday within 1–2 business days, excluding holidays.
Orders placed before 12:00 PM CDT begin processing the same day.
Orders placed on weekends or holidays are processed the next business day.

4. Estimated Delivery Time

Standard Shipping: 3–5 business days
Expedited Shipping: 1–2 business days
Delivery times are estimates and may be affected by factors outside our control, such as weather or carrier delays.

5. Shipping Methods & Carriers

We partner with trusted carriers, including USPS, UPS, and FedEx, to ensure safe delivery.
All shipments include tracking, sent via email once your order ships.
Shipments are insured against loss or damage — contact us right away if an issue arises.

6. Order Tracking

Once your order ships, you'll receive an email with:

Your tracking number
The carrier name
A direct link to track your package

You can also track your order anytime by visiting our tracking page or the carrier's website and entering your tracking number.

Energy Lounger

Once your order has been processed, please allow 1–3 weeks for delivery, depending on your location. To help ensure a fast and secure delivery, please double-check that your shipping address is complete and accurate before submitting your order.

Zoppinh

Orders over $50 qualify for free shipping.
Free shipping applies to delivery at your home or office.
Standard free delivery typically takes 2–5 business days from the order date.
Prefer faster delivery? Choose an expedited shipping option at checkout for a small extra fee.

Red Light Pros

Domestic Shipping (United States)

Shipping is included in the price of every product — orders delivered within the U.S. come with no additional shipping fees.

Signature Requirement for Delivery

All home deliveries require a signature upon receipt. This helps ensure your purchase arrives safely and protects your order against loss or theft.

Order Processing & Delivery Times

Orders are generally processed within 1–3 business days. Actual delivery times can vary based on your location and the carrier handling your shipment. Once your order ships, you'll receive tracking details to monitor its progress.

Shipping Delays

We work to meet all delivery timelines, but delays can sometimes happen for reasons beyond our control — including carrier setbacks, weather, or peak shipping periods.

Incorrect Shipping Information

Please make sure your shipping details are correct when you place your order. Red Light Pro Devices isn't responsible for delays or lost packages caused by inaccurate or incomplete address information.

Lumara

Domestic shipping: 2–3 business days.
International shipping: 1–3 weeks.
Orders ship directly from our facility in San Jose, California.
Shipping costs are calculated at checkout based on your delivery address (select items, like the VISO mask, offer fast & free 3–5 day shipping).

HEALiX Infrared

Free shipping is available on all orders within the continental United States.
Most packages arrive within 3–5 business days.
Every device comes with a 45-day risk-free trial.
All devices are backed by a 2-year limited manufacturing warranty.

SAKSYBY

Your order will ship within 4 days of purchase and typically arrives within 1–2 weeks. For estimated delivery times on specific products, please email us at contact@therapychambers.com.

RECO

Delivery typically takes 3–5 business days once your order has been processed.

RevX

Customers local to Southern California can choose free delivery or will-call pickup from RevX warehouse at 13438 Foster Road, Santa Fe Springs, CA 90670. Pickup orders are ready within 24 business hours of purchase.

Shipping

RevX offers free standard shipping at checkout for all customers in the lower 48 states, with the option to select expedited shipping for an additional charge.

RevX's warehouse team carefully handles and prepares every order to ensure safe arrival, and all shipments are insured against damage. If your order arrives damaged, please take photos and contact us right away at contact@therapychambers.com.

You'll receive an email with tracking information as soon as your order ships, so you can monitor its status.

Local Pickup

To arrange a pickup, email contact@therapychambers.com to schedule a time.

RLT Home

Current U.S. delivery timelines are as follows:

In-Stock Products
All panels: up to 5 business days

Sold-Out Products (Pending Restock)
All panels: up to 10 business days

Will I receive a shipping tracking number?

Yes! For customers in the U.S. a tracking number will be added to your order within 3 business days of purchase, and you'll receive an email as soon as it's ready. From that point, you can track your delivery. Customers in other regions may see slightly longer wait times.

Can I request signature on arrival?

Yes — once you receive your tracking number, you can visit the shipping carrier's website and request "signature on arrival" for your delivery.

Can I reschedule my delivery date or time?

Yes — use the tracking link we send you to visit the carrier's website and request a new delivery time.

I missed my delivery — what now?

No problem. Use the tracking link provided to schedule a new delivery time directly through the carrier's website.

Will my stand ship together with my red light therapy device?

In most cases, yes. For the Total Spectrum ULTRA/ELITE models, which include a larger stand, the panel and stand ship in separate packages. Most customers receive both on the same day, though occasionally the carrier may deliver them on different days. You'll receive separate tracking numbers for the panel and the stand.

Where does my device ship from?

US orders ship from our facilities in California and Georgia.

Protocol4

At Protocol⁴, many of their products are premium wellness systems requiring specialized handling, inspection, and logistics coordination before delivery. Our priority is ensuring every product arrives safely and in the best possible condition.

Processing & Shipping Timeframes

Shipping time depends on the product ordered, inventory availability, destination, and delivery requirements.

Standard Shipping: Most orders ship within 5–60 business days.
Large Equipment & White Glove Deliveries: Oversized items requiring freight transport, white glove service, installation coordination, or specialized logistics may take up to 80 business days.

Shipping timelines begin once payment is received, order details are confirmed, and any necessary site or delivery coordination is finalized.

White Glove Delivery

Many of our premium systems ship via professional white glove freight services, which may include:

Scheduled delivery appointments
Specialized freight handling
Indoor placement
Coordination with you on access, installation, and delivery logistics

Once your shipment is ready, we'll work directly with you to schedule a delivery date.

Shipping Delays

We do our best to meet estimated shipping windows, but delivery schedules can occasionally be impacted by factors outside our control, such as:

Manufacturing schedules
Supply chain disruptions
Freight carrier availability
Weather events
Customs processing (international shipments)
Delivery site accessibility or scheduling needs

Shipping estimates are good-faith projections, not guaranteed delivery dates.

Order Updates

You'll receive shipping confirmation and tracking information (when available) once your order ships. For white glove deliveries, our logistics team or delivery partner will reach out directly to coordinate scheduling.

Shipping Address Changes

If you need to update your shipping address, please contact us as soon as possible. We'll do our best to accommodate changes before shipment, but we can't guarantee updates once an order has entered processing or been handed off to a freight carrier.

Inspection Upon Delivery

Please inspect all shipments upon delivery. If you notice any visible damage, note it on the carrier's delivery receipt and notify us at within 48 hours so we can help resolve the issue quickly.

Nushape

1. Processing Time

Orders are processed within 1–2 business days. If delays occur due to high order volume or unforeseen circumstances, we'll notify you by email.

2. Domestic Shipping (United States)

Flat Rate Shipping: All U.S. orders ship for a flat rate of $9.99.
Standard Shipping: Typically arrives within 3–5 business days.

3. Tracking Your Order

You'll receive a confirmation email with a tracking number once your order ships, so you can monitor its status and estimated delivery.

4. Shipping Carriers

We partner with trusted carriers including USPS, UPS, DHL, and Ontrac. If you have a preferred carrier, you can select it at checkout.

5. Address Accuracy

Please double-check your shipping address before placing your order. If changes are needed afterward, contact us right away — we can't guarantee modifications once the order has been processed.

6. Damaged or Lost Packages

You're covered by MonkProtect! Approved claims for lost or damaged packages are reshipped hassle-free, with no need to contact the carrier yourself.

Nicebeam

Free shipping to the U.S.

We offer free standard shipping on all orders shipped within the United States, with no minimum purchase required.

Delivery Timeframes

Destination	Estimated Delivery
United States	2–7 business days

Please note that delivery may take an additional 3–5 business days during peak seasons and public holidays. We appreciate your patience during these busier periods.

Once your order ships, you'll receive a tracking link by email so you can monitor your delivery at any time. If you haven't received tracking information within 3 business days of placing your order, please contact us at contact@therapychambers.com

If your order hasn't arrived within the estimated timeframe, please contact us at contact@therapychambers.com with your order number. We'll investigate with the carrier and work to resolve the issue as quickly as possible.